ITIL Product (Version 5)
About Course
This 3-day ITIL® Product (Version 5) instructor-led virtual training course enables you to manage digital products as integrated value streams, aligning product capabilities, services, and business outcomes across their full lifecycle. Leverage this valuable practical guidance to excel in complex, AI-driven environments and advance your professional career.
Throughout this comprehensive virtual program, participants will dive deep into modern digital service management, mastering how to seamlessly bridge product strategy with operational execution. As organizations face rapid transformations, this course equips you with the structured frameworks and modern competencies needed to navigate complex market dynamics, foster cross-functional collaboration, and drive continuous value realization.
The virtual format combines immersive instruction with structured official study aids, sample exams, and an interactive online learning environment designed to maximize knowledge retention. Whether you are looking to validate your expertise in product management, enhance service delivery pipelines, or achieve an elite industry-recognized certification, this course provides a direct and efficient path to reaching your goals.
Peoplecert e-Learning Environment
- Make the best of e-learning through concise, easily digestible sessions. Perfect for busy schedules, these bite-sized modules make learning both manageable and enjoyable.
- Dive into an interactive environment filled with multimedia elements, quizzes and activities that make your journey through the course engaging and enriching.
- Take charge of your education. This self-directed learning format lets you choose your focus areas, empowering you to tailor your educational journey to your personal goals.
- Take advantage of closed captioning and adjustable player settings to pace yourself and enjoy an effective learning experience.
- Stay on top of your learning with real-time progress tracking. Knowledge checks help deepen your understanding and ensure that you grasp the material as you progress.
- Each module includes a detailed learning checklist that takes you through the course structure and ensures you cover all key topics.
- Access the official ITIL 5 glossary anytime, as it has been embedded into the course. This handy resource is a valuable tool for quick reference and to deepen your understanding of ITIL 5 terminology.
- Delivered via the Canvas Learning Management System, this course offers a user-friendly learning experience.
Course Content
Introduction to ITIL
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Overview
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Introduction to ITIL